Acceptable Usage Policy
Introduction
SimBox, provided by Klouder LLC, offers an SMS/MMS gateway service through Android devices. This Acceptable Usage Policy (AUP) establishes clear guidelines for lawful and ethical usage, ensuring a secure environment for users and recipients alike. Misuse or non-compliance may result in service suspension or termination.
1. Legal Compliance and Responsible Use
- Adherence to Laws: Users must comply with all local, state, and international laws regarding data privacy, telecommunications, and anti-spam regulations.
- Recipient Consent: Obtain explicit consent from recipients, especially for bulk messaging. Recipients should also have a straightforward way to unsubscribe.
- Appropriate Content: Ensure content is lawful and free of prohibited or offensive material.
2. Prohibited Activities
The following activities are strictly prohibited:
- Spam and Unsolicited Messaging: Sending unsolicited, bulk, or spam messages without consent is not allowed.
- Fraud and Phishing: Engaging in deceptive or misleading practices, including phishing or impersonating others, is prohibited.
- Malicious or Harmful Content: Any illegal, defamatory, obscene, or abusive content is strictly forbidden.
- System Misuse: Unauthorized access, attempts to disrupt service, or actions compromising system security are prohibited.
3. Security and Account Responsibility
Users are responsible for securing their account credentials. Unauthorized account sharing or attempts to access other users’ accounts are strictly prohibited. Report any potential security breaches to SimBox support immediately.
4. Bulk and Commercial SMS Use
- Regulatory Compliance: Adhere to marketing and anti-spam regulations, such as the CAN-SPAM Act, which requires clear sender identification and opt-out options for recipients.
- Message Transparency: The sender’s identity should be clear, and content should accurately represent the sender’s intent.
5. Intellectual Property
Respect all intellectual property rights. Unauthorized sharing or transmission of copyrighted material will result in account termination. SimBox will terminate accounts of repeat infringers in line with intellectual property regulations.
6. Fair Resource Usage
Avoid excessive use of SimBox’s resources. High-volume messaging or resource-intensive activities that could interfere with SimBox’s functionality for others are not allowed.
7. Reporting and Enforcement
Report prohibited activities to support@simbox.app. Violations of this policy may lead to:
- Warning: Issued for minor infractions.
- Suspension: For serious or repeated violations.
- Termination: For severe breaches or unlawful actions, without refund.
8. Disclaimer of Liability
SimBox and Klouder LLC are not liable for user-generated content. Users are solely responsible for ensuring the legality and compliance of SMS content distributed through SimBox.
9. Policy Amendments
SimBox reserves the right to modify this AUP as needed. Continued use of SimBox implies acceptance of any updated terms.
10. User Accountability
Users must monitor their own compliance with this policy. Regular audits and checks are recommended to ensure adherence to these standards.
11. Prohibited Content Guidelines
Explicitly, users must refrain from sending messages that include:
- Hate speech, threats, or harassment.
- Adult content or materials unsuitable for minors.
- Promotion of illegal activities or substances.
12. Consequences of Violations
Users may face severe consequences for violations, including:
- Account Review: Periodic reviews may be conducted to ensure compliance with this AUP.
- Legal Action: Klouder LLC may take legal action against users who engage in illegal activities or cause harm to others.