1. Introduction

Welcome to SimBox, a service by Klouder LLC. By using our service, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all users, customers, and others who access or use the Service. If you disagree with any part of these terms, please discontinue use of our Service immediately.

2. Definitions

• “Service” refers to the SimBox services provided by Klouder LLC, accessible through our website or other digital platforms.
• “User” means anyone accessing or using the Service, whether as a registered customer or unregistered visitor.
• “Content” refers to any data, messages, text, information, or other material transmitted or stored via our Service.

3. Account Registration and Security

• Eligibility: To use the Service, you must be at least 18 years old and capable of entering into a binding agreement.
• Account Information: Users must provide accurate and complete information when creating an account. Users are responsible for maintaining the confidentiality of their login credentials.
• Unauthorized Use: Notify Klouder LLC immediately if you suspect unauthorized access to your account.

4. Acceptable Use Policy

By using our Service, you agree to comply with the following rules:

• Compliance with Laws: Users agree to comply with all local, state, national, and international laws applicable to their use of our Service, including data protection laws.
• Prohibited Content: Users are strictly prohibited from sending messages containing illegal, abusive, defamatory, or fraudulent content, as well as content that promotes violence, discrimination, or harassment.
• Bulk Messaging: Bulk messaging is allowed only if it complies with relevant telecommunication regulations and recipient consent requirements.

Violation of these rules may result in suspension or termination of your account.

5. Fees and Billing

• Service Fees: Fees are based on the subscription package chosen by the User. Specific pricing details are available on our website.
• Payment Terms: Payments are due monthly or annually, depending on your subscription plan. Failure to make timely payments may result in account suspension or termination.
• Refund Policy: Refunds may only be issued under certain conditions at our discretion and as outlined in our Refund Policy.

6. Termination and Suspension of Services

• Termination by User: You may terminate your account at any time by contacting our support team. Refunds will not be issued for early termination unless specified.
• Termination by Klouder LLC: We reserve the right to suspend or terminate accounts without prior notice for violations of these Terms or misuse of the Service.
• Account Deletion: Upon termination, all data and content associated with your account may be permanently deleted.

7. Privacy and Data Protection

We value your privacy. For details on how we collect, use, and protect your data, please refer to our Privacy Policy.

8. Intellectual Property Rights

• Ownership: All content, trademarks, logos, and other intellectual property provided by Klouder LLC remain our exclusive property.
• License: Users are granted a limited, non-exclusive license to use the Service for personal or business purposes, subject to compliance with these Terms.
• Restrictions: Users may not copy, distribute, modify, or reverse engineer any part of the Service.

9. Limitations of Liability

• Service Availability: While we strive to provide uninterrupted service, we do not guarantee that the Service will be available at all times.
• No Warranty: The Service is provided “as is” and “as available” without any warranties of any kind.
• Liability: Klouder LLC is not liable for any indirect, incidental, or consequential damages arising from the use of the Service, to the extent permitted by law.

10. Indemnification

Users agree to indemnify and hold harmless Klouder LLC from any claims, damages, losses, or expenses (including attorney’s fees) arising out of or in connection with:

• User’s breach of these Terms,
• Violation of any law or rights of third parties, or
• Misuse of the Service by the User or anyone accessing the Service through the User’s account.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the Service after any modifications indicates acceptance of the updated Terms.

12. Governing Law and Dispute Resolution

• Governing Law: These Terms are governed by and construed under the laws of USA.
• Dispute Resolution: Any disputes arising from these Terms or the use of the Service will be resolved through binding arbitration in Sheridan/USA.

13. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

• Email: support@simbox.app
• Phone: +1-276-300-3753
• Mailing Address: 30 North Gould Street, Sheridan, Wyoming, USA – 82801.

By using SimBox, you acknowledge that you have read, understood, and agree to these Terms and Conditions.